Abe WalkingBear Sanchez

 
the world and ways of doing business keep changing. . . . .

customers new and old, have different needs and expectations.  if you’re not constantly pursuing improvement…your business and people will suffer.

at the center of dealing with breakdowns in the business process  is the Credit and A/R Function.  regardless of where a glitch originates, the credit function is often involved in identifying and fixing things that have gone awry.

comprehensive and motivating, this program deals with process quality management from the back of the parade.

Program Topics

•  The True Costs of   Redos
•  Repeat Sales, the Most Profitable
•  Spot and Eliminate Business Ripples
•  Elevate Customer Service Levels
•  Heads and Shoulders Above the Competition
•  All Managers,  Profit Managers
•  Coase’s Law
•   Relationship Building

Who Benefits From This Program:
Sales Managers, Owner-Principals, Operating Managers, Accounting/Finance and Credit Managers and any executive responsible for profit.

Comments:
"I wondered what he was going to talk about for 5 hours and I was pleasantly surprised.  It was a lot of great info."      
Kathleen Paetzold, Accounting Manager, Johnstone Supply

"Enlightening,  useful information,   will begin and implement new policy ASAP"
       Peter Ward,  President,  Glasgow Equipment Service

"The pace was excellent.  Entertaining and informative – Great Style – Great Forms-Outstanding Handout.              
Robert C. Bell, President,  Mantis Power Equipment Mfg.

Trainer’s Comments
"A business manager not focused on improvement becomes an administrator at best and a bureaucrat at worst."